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Business Etiquette
Re: Copyright Infringement
Or, What To Do When Your Article Gets Stolen By a Large Publication

By Sue DiFranco
Copyright © 2002 Sue DiFranco/Fun Facts Publishing
 

Just a note to any of you who might find your work being "borrowed" without your knowledge. Although there have been some horror stories on this topic (browse through our Articles archives), there are also some honorable people out there who will "do the right thing" when confronted politely and professionally.

I recently discovered an article I had written in a rather large online publication that I subscribe to. The article, however, was not attributed to me - according to the byline, someone else had written it. It was taken pretty much word for word from an article I had written and posted on my Web site six months prior.

Those of you who know me know I am no stranger to having my work stolen - my entire first book was "borrowed" by an "acquaintance" who offered to edit my manuscript for me.

I then discovered her new book - a scrapbooker's business guide, if you will - almost an exact replica of mine - a year later! Memo to all: nondisclosure agreements should be a MUST!

My first reaction to this latest "borrowing" of my work, naturally, was anger. I wanted to respond immediately, but remembered the Golden Rule of emotional email: wait it out. I realized the publisher probably didn't even realize what had happened.

So, a few days later we called and explained the situation. The very next day, we received two formal letters of apology - one from the publisher and one from the author - along with a correction in the next issue. The person we dealt with couldn't have been more apologetic, understanding, and willing to work things out as soon as possible.

Tip Number One If This Happens To You: Be polite and professional. Give the person the benefit of the doubt (no matter how difficult this may be). Explain the situation and listen to their response. They should respect your professionalism and respond accordingly. If not, you should contact your attorney immediately.

Tip Number Two For Everyone: If you are angry, upset, or frustrated, try to "wait it out" before speaking to the person at whom you're angry, and certainly wait before firing off an emotional email. The written word is a powerful thing - you can't take it back. The anonymity of email allows people to say things they would never say in person - we like to call it "cyber courage." "Waiting it out" gives you the chance to put things in perspective and gather your thoughts - resulting in a more positive experience for both you and the person with whom you're dealing!

I wish you all the best in success - however you define it!

Copyright © 2003 by Sue DiFranco

Sue DiFranco is the author of more than a dozen books on building and marketing a scrapbooking business. Learn how to turn your scrapbooking passion into profit! Visit http://www.funfactspublishing.com to read a library of FREE information and get started today! 

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